Intercom
Search conversations, contacts, companies, and Help Center articles.
Intercom
Search conversations, contacts, companies, and Help Center articles. With Lunar.dev MCPX, the MCP Gateway for secure and governed tool access, you connect the Intercom MCP server to Claude, ChatGPT, Cursor, and any MCP client through one gateway that routes, authenticates, and governs every Intercom tool call against your policies.
Why MCPX
MCPX is Lunar.dev's MCP Gateway. It sits between your AI agents and your MCP servers as a single gateway for every tool call, routing, authenticating, and governing traffic against your policies. Connect Intercom once and govern it everywhere: role-based access per agent with on-behalf-of attribution, real-time visibility, and an immutable audit trail of who did what, all deployable inside your own VPC.
Tools content
- search_conversations · Read-only
Search for Intercom conversations using multiple filter criteria. - get_conversation · Read-only
Retrieve complete details for a specific Intercom conversation. - search_contacts · Read-only
Search for Intercom contacts using multiple filter criteria. - get_contact · Read-only
Retrieve complete details for a specific Intercom contact. - list_companies · Read-only
List Intercom companies with optional filters. - get_company · Read-only
Retrieve complete details for a specific Intercom company. - search · Read-only
Search for resources in Intercom (conversations and contacts) using a unified query approach. - fetch · Read-only
Retrieve detailed content for a specific Intercom resource by ID or URL. - list_articles · Read-only
List all articles in the Intercom Help Center. - search_articles · Read-only
Search for articles in the Intercom Help Center. - get_article · Read-only
Retrieve complete details for a specific Intercom Help Center article. - create_article · Write
Create a new article in the Intercom Help Center. - update_article · Write
Update an existing article in the Intercom Help Center.
Frequently asked questions
What is the Intercom MCP server?
Search conversations, contacts, companies, and Help Center articles. Through Lunar.dev MCPX, Intercom connects to any MCP-compatible AI client behind a single governed gateway.
How do I connect Intercom to MCPX?
Add the Intercom server in the MCPX control plane or your app.yaml, then point your AI client at your MCPX gateway. MCPX handles OAuth and routes every Intercom call through the gateway.
Is the Intercom MCP server official?
Yes. Intercom is an official, vendor-published MCP server, and MCPX governs it like any other server in your catalog.
What authentication does Intercom use with MCPX?
Intercom uses OAuth. MCPX enforces authentication at the gateway with token-based auth, OAuth, and role-based profiles, so you control which agents can invoke it.
How many tools does Intercom expose in MCPX?
Intercom exposes 6 tools. In MCPX you can enable or disable each tool per agent for least-privilege access.
